preferred club lounge, large balconies, nicely manicured grounds

A more accurate restaurant schedule would be helpful!!! Consistent wifi coverage by the adults pool is a must!!! Investing in a sports channel for guests could enhance the experience significantly!!!

We enjoyed the stunning ocean view, but wifi by the adults pool was poor.

The Preferred Club Ocean View room was super spacious and had a nice view. The bed was comfy enough for a good night's sleep. Housekeeping was on point, keeping everything tidy. Only downside was the bathroom could've used a bit more attention. it felt a little dated. Overall, it was cozy for our stay.

would stay here again without hesitation

Great place for a family vacay. The room was spacious with a big balcony overlooking the adult pools. Daily we enjoyed the clean pools and delicious food, including fantastic breakfast options. There was always fresh hand sanitizer around. The staff were super helpful and friendly throughout. Definitely a solid choice!

great service, but limited dining options

The staff were exceptionally cheerful and attentive throughout my stay. The app for ordering room service was convenient and efficient. I particularly enjoyed the sea view from my room, which added to the overall experience.

The variety of dining options could be better, especially for dinner.

Let’s talk about what really matters

The beautiful pools and attentive staff were the highlights of my recent stay. I thoroughly enjoyed the breakfast buffet with its vast array of options, including fresh omelets and pastries. Though some restaurants weren't open nightly, the food I tried was delicious. The family-friendly activities ensured our vacation was engaging and fun.

the resort was beautiful and offered a great experience for families. the pools were clean, and the staff was friendly and engaging, especially the entertainment team. dining at various restaurants was a treat, with the breakfast buffet having an amazing selection of options. i loved being so close to cancun and enjoying the private beach.

the dining experience could be improved with more restaurants open for dinner.

The resort offered a serene atmosphere ideal for business purposes. The meeting facilities were well-equipped, and the staff provided excellent support in organizing my needs. Dining options were diverse and of high quality, with the breakfast buffet featuring freshly made items and a variety of choices. The overall cleanliness and service level were exceptional, enhancing the comfort of my stay.

Some areas felt a bit crowded during peak hours.

The little restaurant by the pool was a delightful surprise, serving tasty grub. Our Junior Suite was like a fluffy cloud, so comfy! The pool area had such a fun vibe for the whole family!

But they could use some work on their table management, or you might as well bring a sleeping bag for the wait! And don't even get me started on the mysterious poolside towel fog!

I thoroughly enjoyed the beautifully decorated common areas and the abundance of seating throughout the resort, which made it very accessible for seniors like myself. The staff were attentive, ensuring my comfort at all times.

More shaded areas by the pool would be great.

The room was spacious, with a great view of the

beach and adult pools. I appreciated the large balcony, which made for a relaxing retreat. However, the drinks could be more consistent in quality, and there were slight issues with noise from nearby areas.

The resort was visually stunning, and the staff made every effort to provide excellent service, especially during activities. However, inconsistencies in room cleanliness and a lack of organization with restaurant accessibility were disappointing. Overall, it was an enjoyable stay, despite a few setbacks.

the check-in process took a while , but the international buffet had many options including delicious omelets daily. the preferred lounge was welcoming and the poolside kitchens served great fish tacos and wings. we enjoyed our stay.